Within 72 hours of your course completion, your certificate will be issued via email from Canadian Red Cross. If you do not already have an account with Canadian Red Cross, there will be a link to create one in your email. Your certificate will be in available to you for printing and download in PDF format, in both wallet and wall sized versions.
If you require a certificate immediately, please let your instructor know at the end of your course and they can provide you with a printed Temporary Certificate that is valid for 30 days.
If you do not receive your email from Canadian Red Cross within 72 hours, please check your “junk” or “spam” folders in your email. If the email is not there, please contact us at 709-725-9877 and we would be pleased to assist you.
If you need a printed certificate but do not have the ability to to download and print it yourself, send in your request to firstname.lastname@example.org or call us at 709-725-9877. We will need to confirm the correct spelling of your name and your current mailing address. 2 versions of your certificate (1 wall sized & 1 wallet card) will be mailed to you within 5 -7 business days.
For general assistance with Canadian Red Cross certificate or account issues, please call Canadian Red Cross National Contact Centre at 1-877-356-3226.