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Course Content

*Traditional & Blended Delivery Options

This course equips learners in developing a personal understanding of the effects of stress, loss, trauma, and grief on others, with an emphasis on self-care and personal protection. Learners will be introduced to the Red Cross Look, Listen, Link, Live model – a resiliency-building approach to emotional, psychological, and social wellbeing that teaches learners how to support themselves and others to cope with the effects of various types of stress. The course uses primarily case-based learning and includes the latest evidence from the international community.

  • Introduction to Red Cross
  • Case Studies
  • Psychological First Aid
  • Operational Principles
  • Stress, Distress
  • Loss and Grief
  • Trauma
  • Indicators
  • Vulnerable Populations
  • Supportive Communication
  • Look, Listen, Link, Live
  • Resiliency and Protective Factors
  • Protection
  • Policies, Legislation
  • Self-Care

Upcoming Courses

Prerequisite: 16 years of age (recommended)

3-Year Certification

Traditional Delivery

Duration: 12 hours in-class

Venue: Canadian Red Cross, 17 Major’s Path, St. John’s

Cost: $199 (plus applicable tax)

Blended Delivery


  • Caring for Others: 45-90 minutes
  • Self-Care: 45-90 minutes

Duration: 45-90 minutes of online learning + 7.5 hours in-class
*Online component must be completed prior to attending your classroom component.

Venue for in-class component: Canadian Red Cross, 17 Major’s Path, St. John’s

Cost: $129 (plus applicable tax)

Did you know we offer a mobile version of this course?